Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Reading Comprehension
Reading work-related information.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Negotiation
Bringing people together to solve differences.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Mathematics
Using math to solve problems.
Writing
Writing things for co-workers or customers.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Active Listening
Listening to others, not interrupting, and asking good questions.
Service Orientation
Looking for ways to help people.
Speaking
Talking to others.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Social Perceptiveness
Understanding people's reactions.
Persuasion
Talking people into changing their minds or their behavior.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Systems Evaluation
Measuring how well a system is working and how to improve it.
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